Gabriel Miron

District Sales Manager @Patterson Dental

Montréal, CA

Tool Optimization – Full SAP IntegrationObjective: Enhance operational efficiency and enable data-driven decision-making.Actions:Targeted training for sales reps on extracting and analyzing SAP reports.Development of customized dashboards to monitor performance.Implementation of clear KPIs accessible through SAP.Transition Management – Retirement of Top RepsObjective: Ensure seamless customer experience during account transitions.Actions:Strategic redistribution of accounts based on potential and complexity.Proactive communication plan for clients affected by transitions.Post-transition follow-up to maintain customer satisfaction and loyalty.Recruitment & Development – Onboarding New RepsObjective: Accelerate integration and performance of new hires.Actions:Structured recruitment process focused on key competencies.Intensive onboarding program including product training, field immersion, and mentorship.Weekly one-on-one meetings for personalized coaching.Field presence to support real-time development and feedback.Focus & Discipline – Team AlignmentObjective: Foster a culture of performance and accountability.Actions:Clear definition of quarterly priorities.Regular team meetings for strategic alignment.Recognition of achievements and sharing of best practices.Empowerment through tools, training, and autonomy.

Université de Sherbrooke

BAA