Gabriel Lara
Senior Project Manager @UCLA Health
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WORK HISTORY
Senior Project Manager @UCLA Health
Los Angeles, CA, US
I am responsible for leading ambulatory patient experience projects using lean methodologies. I develop project plans, implement best practices, monitor, and report CG-CAHPS and Press Ganey outcomes. I facilitate patient-centered team projects by guiding teams through the patient journey and providing process improvement tools and resources.
EDUCATION
California State University, Long Beach
Master's Degree, Health/Health Care Administration/Management
Capella University
Graduate Certificate , Health Care Informatics
University of La Verne
Bachelor of Science (B.S.), Business Administration and Management, General
Universitat Pompeu Fabra
Business and European Studies
ABOUT GABRIEL LARA
Dedicated and results-oriented patient-centric healthcare professional with over 10 years of experience with customer service and patient experience in acute-care hospitals. Excels at quick learning adaptability, time management, and problem resolution skills.
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