Gabriel Guzman
Helpdesk Specialist at Care Design New York
- Role
- Helpdesk Specialist at Care Design New York
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Gabriel Guzman
Information Technology Professional with over 25 years of experience in analysis, design, testing and final implementation. Experience with Object Oriented techniques combined with strong analytical skills. Solid understanding of Windows OS, Google OS, Process Server and Application Integration. Strong relationship-building and good communication skills. Experience with Helped desk Service call and smart services.AASC in Intl. Business, banking, and Bachelor in Bus. Adm. Plus MBA INF. TECH. ADM.Specialties- Knowledge of CA Unicenter suite, Chromebook OS, Windows Surfaces, Office365, W10. iPhone 6,7, and 8. Microsoft Azure admin, Millenium and Hikevision admin knowledge, as well as MaaS360 system- Good Knowledge of 2 languages (Spanish, & English), and basics Knowledge of French.
Experience
Helpdesk Specialist
Dec 2018 — Present · Albany, NY, US
Education
Universidad Catolica Santo Domingo
Bachelor degree, System engineer
1999 — 2005
SUNY Polytechnic Institute
Bachelor degree, Business administration
2008 — 2010
Florida Institute of Technology
Master of Business Administration, Informational System Management
2010 — 2012
Tompkins Cortland Community College
Associate, International Business
2007 — 2008
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