Gabriel Gato Ferrer

About Gabriel Gato Ferrer

I am not just a creative at heart - I am a creative! My lifelong passion for music has taken me from a percussionist to music producer, to a product trainer and technology consultant. And with great pleasure a succinct liaison to TV/Stage/Live broadcast and social media content creation.What has been especially important to me along the way, the common denominator, is impacting people\'s lives. Solving problems and consulting with clients have come naturally. I work with them as a trusted advisor and empower them to be solution-focused.My vision is to utilize/ leverage my experiences as a product consultant and/or technical trainer to a new creative level. I love to combine multiple media formats (with my soft skills) to ensure success with a \'Win-Win\' experience. SUMMARY OF QUALIFICATIONSCustomer ExperienceTechnology consultant; determine needs and resolve issues/challengesAnalyze customer journeys IT Support ManagementUse of agile methodologies for managing projects Solve technical problems to improve user experienceCreate new efficient methods for using internal support systemsTraining Write curriculum for product linesFacilitate/deliver product training (hardware and software) Multimedia Audio and video editingVideo productionPhotography and graphic editingCreative DesignSet and light design;(events, large and small stages)Photography publications*SEE ‘Accomplishments’ section on my LinkedIn page for moreTechnology / ToolsPhotoshopLightroom ClassicPremiere ProCamtasiaGoogle suiteMaschine ExpertZendeskJIRAConfluenceAgileSlack

Experience

1. Product Specialist

   Native Instruments

   May 2017 — Present · Los Angeles, CA, US

   Currently, I lead training on hardware and software products used by producers and musicians.I also customize curriculum for training based on customer needs and use cases (e.g. seminars, webinars, VIP).Other skills and experience.Guest speaking has become a part of my skills from serving as a panelist (or similar) at conferences and festivals.Consult with and train vendors (e.g. Corporate, educational)

Education

• Keiser University-Ft Lauderdale

  Associate of Science - AS, Computer and Information Sciences and Support Services

  1998 — 2000

Skills

• Css
• Agile Methodologies
• Sound Design
• User Interface Design
• Os X
• Logic Pro
• User Experience
• Software Development
• Scrum
• Sound
• Audio Engineering
• Ableton Live
• Objective-C
• Javascript
• Audio Processing
• Otrs