Gabriel Caudill
Enablement + Digital Customer Success. Dynamic Communicator, and Certification Guru. 10x Academy Grower. PBS Innovative Educator of the Year. Set Your Expectations Higher.
- Role
- Training Advisor at Best Buy
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
About Gabriel Caudill
PBS Innovative Educator of the Year (2016) Experienced Training and Development…
Experience
Training Advisor
Oct 2011 — Present · Sandusky, OH, US
Trained and onboarded new seasonal employees in both soft skills and technical product knowledge, ensuring readiness to deliver high-quality customer experiences. • Consistently ranked as a top performer across all key sales metrics, including revenue, services attachment, and accessories per transaction. • Increased employee engagement and retention through mentorship and ongoing skills coaching. • Drove measurable gains in Average Selling Price (ASP), basket size, services adoption, and Net Promoter Score (NPS), elevating overall store performance. • Recognized with President’s Club (2012) award for exceptional sales and NPS results as a part-time associate—demonstrating outsized impact beyond role expectations. • Led the store in key hourly metrics such as revenue per hour, accessories per hour, and services per hour, setting performance benchmarks for peers.
Education
Cleveland State University
Bachelor's of Science
2009 — 2014
Liberty University
Master of Higher Education - MEd
2019 — 2020
Skills
- Inventory Management
- Customer Service
- Sales
- Social Media
- Powerpoint
- Computer Repair
- Merchandising
- Retail Sales
- Public Speaking
- Critical Thinking
- Cashiering
- Teamwork
- Time Management
- Microsoft Office
- Microsoft Word
- Customer Satisfaction
- Adobe Creative Suite
- Retail
- Microsoft Excel
- Data Entry
- Troubleshooting
- Sales Operations
- Research
- Leadership
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