Gabriel Smith

US Air Force Veteran | Technology Leader | Frontline Dev Manager | QE & Test Engineering Manager | Automation | Quality | Performance

Role
Manager, Software Engineering at ServiceNow
Location
San Diego, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Gabriel Smith

Highly driven and results-oriented Software Test & QA Manager encompassing 20+ years of work experience delivering high-performing mission-critical solutions in agile environments. An experienced manager leading through the acquisition and development phases using strategic resourcing to build teams consisting of FTEs, Offshore, and Nearshore resources which maximize team velocity and effectiveness. Experience with high volume systems that cannot go down: Financial/Tax, Payments, Donations, Financial Aid/Student Systems, and Real-time redundant control systems.

Experience

  1. Manager, Software Engineering

    ServiceNow

    Dec 2025 — Present · San Diego, CA, US

    Frontline dev manager for a dedicated team of software engineers building a slice of the core platform for Workflow Automation.

Education

  • Hands on Technology Inc

    C# .Net Professional Training Course, Computer Engineering

    2007 — 2007

  • Cucumber BDD Kickstart

    Behavior Driven Development, Testing

    2015 — 2015

  • UC San Diego Extended Studies

    Java Developer Certificate, Computer Science

    2016 — 2018

  • US Air Force

    Basic Training, Law Enforcement Academy, K-9 Handler Training School, Explosive Detector K-9 Handler, Law Enforcement

    1985 — 1989

  • Computer Learning Center Technical School (CLC)

    Technical Certificate, Systems Engineering and programming

    1997 — 1998

  • Southern New Hampshire University

    Bachelor of Arts - BA, Creative Writing - Fiction

    2018

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Gabriel Smith — Manager, Software Engineering at ServiceNow in San Diego, CA, US | Unifers