Gabriel Smith
US Air Force Veteran | Technology Leader | Frontline Dev Manager | QE & Test Engineering Manager | Automation | Quality | Performance
- Role
- Manager, Software Engineering at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Gabriel Smith
Highly driven and results-oriented Software Test & QA Manager encompassing 20+ years of work experience delivering high-performing mission-critical solutions in agile environments. An experienced manager leading through the acquisition and development phases using strategic resourcing to build teams consisting of FTEs, Offshore, and Nearshore resources which maximize team velocity and effectiveness. Experience with high volume systems that cannot go down: Financial/Tax, Payments, Donations, Financial Aid/Student Systems, and Real-time redundant control systems.
Experience
Manager, Software Engineering
Dec 2025 — Present · San Diego, CA, US
Frontline dev manager for a dedicated team of software engineers building a slice of the core platform for Workflow Automation.
Education
Hands on Technology Inc
C# .Net Professional Training Course, Computer Engineering
2007 — 2007
Cucumber BDD Kickstart
Behavior Driven Development, Testing
2015 — 2015
UC San Diego Extended Studies
Java Developer Certificate, Computer Science
2016 — 2018
US Air Force
Basic Training, Law Enforcement Academy, K-9 Handler Training School, Explosive Detector K-9 Handler, Law Enforcement
1985 — 1989
Computer Learning Center Technical School (CLC)
Technical Certificate, Systems Engineering and programming
1997 — 1998
Southern New Hampshire University
Bachelor of Arts - BA, Creative Writing - Fiction
2018
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