Gabriel Vatavu
Information Communication Technology Engineer @NHS Shared Business Services
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WORK HISTORY
Information Communication Technology Engineer @NHS Shared Business Services
Delivered Level 2-3 IT support across NHS facilities including hospitals, clinics, and administrative sites.Performed laptop and desktop reimaging using Microsoft Deployment Toolkit (MDT) over secure Ethernet connections.Diagnosed and resolved BIOS/UEFI lockouts, including EEPROM rewriting using CH341A programmers.Led localised hardware rollouts, software upgrades, and patch deployments with minimal downtime.Provided peer training and mentorship for new engineers on NHS-specific tools and processes.Resolved complex networking issues (LAN/WiFi/VPN), ensuring service continuity in high-pressure environments.Maintained ticketing via Cherwell and other ITSM platforms with high SLA compliance.
SKILLS
ABOUT GABRIEL VATAVU
At NHS Shared Business Services, contributed over four years of expertise in delivering…
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