Gabi Kassnar

Senior Director @National Research Group

Denver, CO, US

Oversee and manage the full project lifecycle for multiple quantitative and qualitative research engagements, handling budgets up to $700k and ensuring high-quality execution across diverse projects, e.g, informing product roadmapping, user experience improvements, and marketing, brand and reputation strategies for major technology companies Lead and mentor a team of 3 direct reports at any given time (across time zones in the US & UK), providing guidance, training and support for their professional growth and developmentServe as the client manager for 10 high-profile clients, including Meta, Uber, Disney, Verizon and Google, ensuring client satisfaction and successful project outcomes, and millions of dollars in client revenueDrive business development efforts through writing and contributing to proposals, yielding $2.2MM in revenueImplement and champion the use of Asana company-wide, creating templates and processes that significantly improved productivity, streamlined workflows, and provided increased transparency into project status and resource allocationDesign and deliver comprehensive training programs for junior staff, enhancing their skills and ensuring consistent, high-quality work across the team, leading to increased efficiency and effectivenessFoster a positive team culture through initiatives such as team-building exercises, annual superlative awards, and regular feedback sessions, contributing to a collaborative and motivating work environment

American University

Bachelor of Science (BS), Business Administration and Marketing