Gabe Wishon

About Gabe Wishon

I am currently managing a team of Critical Environment Technicians in the day-to-day operations as well as the planned and corrective maintenance of critical equipment in a large-scale Class-A Microsoft Data Center. I am a founder and the managing director of a facilities maintenance company specializing in mid-sized multi-tenant commercial buildings. I am responsible for the business administration and customer relations with property management firms.I have been consistently recognized and awarded for exceptional program management, leadership, and administrative abilities. Experienced in the training and management of personnel. Consistently provided a high level of customer satisfaction across a wide variety of customers and tenants. I have particular expertise in the maintenance, service, and diagnostics of mechanical and electrical systems in a critical facilities environment and onboard U.S. Navy aircraft carriers.My career goals in management are driven by my passion for coaching and mentorship. I have led large teams of highly technically skilled and diverse personnel during my time in the Navy as well as coaching both youth and adult athletes. My drive is to utilize my skills and experience as a caring leader to foster growth and development within my team and use these skills as an asset for my organization.

Experience

1. Ce Tech Manager

   Microsoft

   Mar 2022 — Present · Quincy, WA, US

   Responsibility summary:Oversee day-to-day operations and critical infrastructure across multiple Microsoft data center sites. Manage mechanical and electrical systems, lead maintenance programs, and respond to incidents ensuring service uptime. Provide leadership to CE Technicians, promoting growth and operational excellence, while managing vendor performance and compliance. Serve as the senior Microsoft representative on-site during night shifts, making real-time decisions on incidents impacting facility performance.Key Accomplishments:• Maintained service uptime of greater than exceeding the SLA between Microsoft and our customers.• Supported professional development of technicians, encouraging three members to pursue further education to strengthen the abilities of our team to accomplish the goals of our organization.• Led a highly complex project that crossed multiple teams requiring a great level of collaboration to ensure the safe transition during a planned outage on site while protecting customer load.• Led a task force leveraging the teams diverse skill set to resolve over a year’s backlog of delinquent work items, achieving a 75%+ resolution rate within a month and restoring operational integrity.• Promoted to Senior Tech Manager and successfully unified operations across both Quincy campuses, consolidating three roles into one and improving collaboration and execution across the metro.

Education

• Nuclear Power School - Naval Nuclear Power Training Command (NNPTC)

  Nuclear/Nuclear Power Technology/Technician

• Institute for Veterans and Military Families - IVMF

  Certification, Project Management

• Thomas Edison State University

  Bachelor of Science - BS, Nuclear Energy Engineering Technology

• UW Foster School of Business

  Master of Business Administration - MBA

• Forks Junior-Senior High School

  High School Diploma