Gabriel Garcia

About Gabriel Garcia

Engineering and Technical Program Leader with experience driving large-scale, cross-organizational execution across reliability, infrastructure, and engineering productivity at Google, T-Mobile, Nokia, and U.S. Cellular. I specialize in operating in ambiguous problem spaces, aligning engineering, product, and operations, and delivering durable improvements in system reliability, availability, and developer velocity.At Google, I led Technical Program Management for Search, Assistant, and Gemini Engineering Productivity, supporting 250+ engineers across multiple locations. I owned cross-product initiatives spanning prevention, detection, and operational readiness, including leadership of the Search Reliability Code Purple – Prevention & Detection workstream, contributing to a 50% reduction in Major+ outages. I established scalable execution mechanisms—OKRs, portfolio planning, QBRs, and data-driven prioritization—to improve predictability while maintaining a high reliability bar.At T-Mobile, I serve as a Senior Engineer leading national operational programs and acting as a senior escalation point for complex network and infrastructure reliability issues. I drive cross-functional root cause analysis and partner with Engineering, Network Operations, Automation, Security, and vendors to eliminate systemic failure patterns and improve operational readiness at scale, reducing recurring incidents and avoidable outages.Previously at U.S. Cellular, I led multiple engineering teams and modernized the Network Operations Center using ML-driven automation—reducing alarm noise by 50% and operating costs by $800K. Earlier at Nokia, I led large engineering organizations delivering 4G LTE launches for Tier-1 carriers.My strengths include technical program leadership at scale, reliability engineering, incident management, SDLC, Agile delivery, and cross-functional alignment. I’m motivated by solving hard reliability problems, mentoring senior talent, and building systems and organizations that thrive under sustained load and ambiguity.

Experience

1. Sr Engineer, National Ops Support

   T-Mobile

   Sep 2025 — Present · Downers Grove, IL, US

Education

• Illinois Institute of Technology

  Master of Science, Computer Science

Skills

• Lte
• Testing
• Telecommunications
• Wireless
• 4g
• System Testing
• Ip
• 3g
• Unix
• Cdma
• Umts
• Test Automation
• Test Management
• Integration
• Project Management
• Technical Staff Management
• Release Management
• Program Management
• Business Process Improvement
• Leadership
• IT Management
• Business Analysis