Gabby Walker
Hris Operations Analyst @Republic Airways
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WORK HISTORY
Hris Operations Analyst @Republic Airways
EDUCATION
University of Southern Indiana
Bachelor of Arts - BA
ABOUT GABBY WALKER
I’m a solutions-focused professional with a strong foundation in Human Resources and growing expertise in Workday. I hold the Workday HCM Pro certification and am actively seeking opportunities within the Workday ecosystem—especially roles that will expand my experience into system configuration and functional support.In my most recent role, I served as Tier 1 support in the Workday Help ticketing system. I consistently responded to tickets within 3 hours and resolved them within 3 days, maintaining an 85% SLA success rate each quarter. I have hands-on experience troubleshooting common Workday issues, supporting users, and improving internal documentation to streamline resolution processes.With a background in HR, I bring strong insight into people operations, and my skills in customer service, process documentation, and continuous improvement help me deliver solutions that are both effective and user-friendly.I\'m excited to grow into a role that deepens my technical expertise and allows me to contribute to system enhancements and configuration work.Let’s connect if you’re looking for someone who blends HR knowledge, Workday proficiency, and a strong service mindset—with a drive to grow.
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