Gabby Otis

About Gabby Otis

Gabby is a consultant passionate about improving business processes and an enthusiastic promoter of the next generation of technologies, methods, and tools. She is experienced in facilitating conversations with business executives to understand how technology can support their business strategies, and her focus includes the technical solutions and underlying business process and change management activities required for successful service delivery model implementation. She has a deep interest in healthcare and health drivers (social determinants of health - SDOH) and a published study on the mixed effects of immigration on health care expenditures and outcomes led her transition to public sector. Prior to Deloitte, Gab worked with several Fortune 100 organizations in a variety of industries, including Legal, Tax, Real Estate, and Healthcare. She has experience managing projects as a PMP and as a scrum master and is currently pursuing a Salesforce certification. Specialties: Design and Implementation of Business Process Improvement, User Centered Design, Discovery Phases and Roadmaps, Project and Schedule Management, Requirements and Scope Analysis, Data Analysis.

Experience

1. Senior Manager

   Deloitte

   Nov 2013 — Present

   Rhode Island Health Care Exchange (HIX)- Delaware Child Care Modernization - Pennsylvania Integrated Eligibility - Illinois Integrated Eligibility - Colorado Child Care Modernization - Boulder County Housing - Kentucky Resource Engine, Self Service Portal - California BenefitsCal - Texas Child Care Licensing

Education

• Carleton College

  B.A., Economics, Political Economy, Spanish