Gabbrielle Williams
Energy Specialist and Deputy Team Lead @E.ON Next
Signup · Get unlimited contacts
WORK HISTORY
Energy Specialist and Deputy Team Lead @E.ON Next
I work with various demands and queries depending on the stakeholders each day with a unique opportunity to help customers figure out their needs. I manage goals, expectations, and workload with brilliant customer experiences and achieving high interactions, 80-100% CHI and by actively providing efficient and knowledgeable solutions and using state-of-the-art tech to do it. I have succeeded in a full 8 weeks training and learning pathways to equip myself with the skills and knowledge needed to deliver these brilliant customer experiences. I am curious to keep learning to be the best and to be an expert in my workload. My taking responsibility of my workload, I own the customer experience end to end and consistently deliver exceptional service, taking full responsibility for my customer’s journey. My role requires quick thinking and using my initiative to make my own decisions on how best to support the customers. I work fast paced to meet the customer demand alongside great quality and high interactions whilst also supporting my team in the challenges we face together.
EDUCATION
Liverpool Hope University
MA in Beatles, Popular Music & Society, Music
Liverpool Hope University
Music, Musicology, Performance and Composition
All Saints R.C School
GCSE & A Levels, Music
Future Step Education
QTLS, Level 5 DET - QTLS
SKILLS
ABOUT GABBRIELLE WILLIAMS
My expertise are in three areas - examination, education administration and music. I am a…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.