Gabbi Townsend

Experience

1. Administrative Specialist, Specialty Leasing & Marketing

   Macerich

   May 2024 — Present

   Managed the center’s website content, social media content creation and strategy, and digital assets to highlight tenant promotions and mall events- Coordinated all mall events, including meetings with partners and vendors and PR efforts- Supported Specialty Leasing by coordinating tenant outreach, prospect qualification, and agreement processing through Yardi- Maintained organized systems for tracking tenant contacts, lease agreements, sales reports, and violations to ensure program compliance and data accuracy- Liaised with Visual Merchandisers and temporary tenants to coordinate space usage, signage approvals, and onboarding documentation- Prepared leasing and marketing reports, including canvassing summaries, forecasts, and pipeline updates for leadership review- Collected and reported monthly sales from temporary tenants and managed compliance follow-ups for delinquent accounts and operational violations- Maintained calendars for leasing and marketing leaders- Provided support to the General Manager, Leasing Manager and temp tenants during space viewings, lease signings, and storage agreement coordination.

Education

• Saint Francis University

  Bachelor of Arts (B.A.), Communication Arts

  2011 — 2015

• La Salle University

  Master of Arts (MA), Professional and Business Communication

  2015 — 2016