G Santosh Patro

About G Santosh Patro

Diligent professional & extensive transferable skills with a demonstrated history of working across Banking, IT/ITES verticals for over 20 years of competitive experience. Passionate about providing analytical solutions and insights for addressing business challenges with optimistic manner. Ability to present polished and professional presentations to business stakeholders and to co-workers. Highly sophisticated in People/Resource Management to deliver the quality service within the stipulated timeline by keeping the customer at first point and achived an outstanding customer satisfaction rate of 98.7%. Expertise in project management skills and working with PeopleSoft Financials Functional like modules like General Ledger, Accounts Payables, eProcurement, Service Procurement, Asset Management.

Experience

1. Business Analyst

   ANZ

   Apr 2011 — Present

   DevOps Support House PeopleSoft cross modules of PeopleSoft FSCM applications. • Develop understanding of business needs through discussion and interviews.• Partner with the business and IT groups to find solutions for projects and operational issues.• Define project business requirements as well as in defining the IT solutions.• Contribute to the business requirements development and the functional solution designs.• Identify project process impacts and works to ensure processes are in place to support an effective operation.• Use systematic techniques for specifying requirements - like use-case scenarios, process modelling, and data-flow diagramming.• Performing GAP analysis between goals and existing procedures, and creating processes and system improvements to increase productivity and reduce costs. Which will ultimately contribute the Object Key Results.• Coordinate with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business owner.• Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated.• Act as the point of contact between the business units and core developers.• Perform analysis for business applications.• Develop and implement plans to suite business plans and objectives.• Proactively managing all workflow queues and manage case load to ensure timely resolution.• Implementing custom fixes via change management process, UAT validations and documentations• Scheduling, automating PeopleSoft batch and adhoc jobs.• Escalating issues with oracle GSC. Wherever it is required.• Have extensive knowledge on Disaster Recovery Management.• Successfully managing the ERP applications from Risk & Compliance to meet all audit requirements.

Education

• Govind Chandra Dev High School

  Secondary Education

  1998 — 2000

• Berhampur University

  Bachelor of Commerce - BCom, Commerce & Business Management

  2001 — 2005

• Sikkim Manipal University

  Master of Business Administration - MBA, Finance and Business Management

  2006 — 2008