G B Punyananda

Retail Assistant @Primark

Led team huddles and helped train new staff when managers were unavailable, ensuring everyone understood their tasks for the day- Took part in discussions about improving store productivity and suggested ideas to help manage time and resources more efficiently- Handled customer queries, resolving issues promptly and noting common questions to discuss with my line manager for improvements- Learned how the RACI matrix works by observing how tasks were assigned and ensuring everyone knew their responsibilities, making the workflow clearer- Joined the store’s First Aid Response Team and completed a Health and Safety certification, which taught me how to manage safety risks and respond to emergencies.