Frank Y.

About Frank Y.

Over 5 years as a Certified Salesforce.com Platform Developer and a Certified Salesforce.com Salesforce QA as well.• Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL, and Plug-ins.• In-depth experience in CRM business processes like Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.• Worked on ETL jobs like bulk data load, bulk data deletion, and updating large amounts of existing data using tools like Data Loader.• Review/Adjust/Write Apex and Visual Force page builds to ensure we keep code coverage at a high percentage as well as meet business needs.• Lead the effort on checking the Apex Class API Version compatibility and updated the API version of Apex classes with relevant regression tests.• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational Flow Diagram using UML Tools like MS Visio.• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Data Import Wizard, SFDC Data Export, Mass Delete• Working with different aspects of Web Services (XML, WSDL, SOAP, REST). • Expertise in customizing standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports (Summary reports, tabular reports, Pie charts), and Dashboards and Report Folders for different user profiles as per the requirements.• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Picklist, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates, and Email generation.• Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.• Expertise in Lightning app builder (salesforce 1) and implemented new application based on Lightning to have compatibility of the app in mobile, Tab and Desktop versions.• Developed Lightning Component Framework and built Lightning component using aura framework.• Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support communities and Chatter groups.• Strong experience with source control tools Git, Bitbucket, Source tree, built salesforce code from the repository.

Experience

1. Salesforce Developer

   Cigna Healthcare

   Jun 2019 — Present · Bloomfield, CT, US

   Worked on Salesforce Lightning Components for building customized components replacing the existing ones. • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.• Migrated data into salesforce using Data Loader, MuleSoft tools• Designed and developed SFA-based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user Interface.• Developed different Visual Force Pages to suit the needs of the application using different Visual force components.• Contributed towards HLD and LLD phase and design documents preparation by integrating different modules. • Creating SFDC reports (functional and technical documents).• Developed Apex classes and Triggers and linked them to manage the workflows.• Used Organization security, Network security to ensure users could log in only through office servers, and Session security to ensure users have access only during their working hours.• Used more than 55% of Apex for development.• Implemented Email-to-Case, Web-to-Case entry, and manual case entry for entering customer’s cases in Cases Tab.• Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.• Used Informatica Power Exchange for integrating the SFDC with the legacy system.• Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.• Developed custom UI using CSS, HTML, Visualforce components and used jQuery, JavaScript for front-end validation.• Used Sandbox for testing created, managed packages, and migrated them between Sandboxes and Production environments for final implementation

Education

• Information Technologies Department of International Burch University

  Master of Science - MS, Information Technology

• Bolu Abant İzzet Baysal University

  Bachelor of Science - BS, Mathematics