Fulvio Morale
Service Manager @Serco
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WORK HISTORY
Service Manager @Serco
Service Manager for Joint Research Center (JRC) at Ispra(VA) Management of manpower Contracts with JRC.• Represent Serco with the Customer and Partners for any aspect or requirement of the contract;• Contact point for Serco service (Commercial, Administrative and operational);• Account Management;• Staff Administration• Recruitment for new positions : CV management; Candidates interviews; CV submission; Order Signature• Coordination of the technical resources allocated to the contract; • Management meeting/Presentations with JRC customers
EDUCATION
Armellini
Diploma, Information Technology
SKILLS
ABOUT FULVIO MORALE
Service Delivery ManagerService ManagerIT Manager Project managerConsulting ManagerTeam management SLA managementService ManagementProject ManagementCustomer interface at Technical and Commercial levelsSpecialties: IT OutsourcingIT Fleet ManagementHelpdeskIT Service Management
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