Lisa F.
Changing lives through business outreach and education
- Role
- Agency Development Manager at Colonial Life
- Location
- Warner Robins, GA, US
- LinkedIn followers
- 500 followers
About Lisa F.
I am currently an Agency Development Manager at Colonial Life, a leading provider of voluntary benefits. In this role, I am responsible for recruiting, training, and developing new agents, as well as coaching and mentoring existing agents to achieve their sales goals. I am also involved in implementing process improvement initiatives, conducting quality audits, and resolving customer issues. I have a Master of Business Administration from Duke University and a Bachelor\'s Degree from Georgia State University, as well as an ASQ-Certified Quality Process Analyst credential. I am passionate about delivering excellent customer service, enhancing team performance, and driving business growth. I have strong skills in critical thinking, communication, and problem-solving, as well as domain expertise in voluntary benefits, insurance, and healthcare. I value collaboration, innovation, and diversity, and I strive to contribute to the mission and vision of Colonial Life and its clients.
Experience
Agency Development Manager
Aug 2023 — Present · Macon, GA, US
Education
Georgia State University
Bachelor's Degree
Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.)
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