Edwin Fu
Senior Manager, Global Delivery Program @TD
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2018 — Present
Senior Manager, Global Delivery Program @TD
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CA
Lead Pan-TD Vendor Management governance for Enterprise Offshore Vendors (Global Delivery).SSG Control Partner for all Tier I and II Project Reviews across all TD.
EDUCATION
1995 — 1999
York University
Bachelor of Arts (BA) Honors, Applied Mathematics
2003 — 2004
Schulich School of Business - York University
Master of Business Administration (MBA)
SKILLS
Vendor ManagementCall CenterContact CentersCustomer ExperienceBpoOutsourcingBankingRisk ManagementBusiness AnalysisItilMutual FundsCustomer RetentionTraining DeliveryEmployee EngagementProgram ManagementCall CentersTeam LeadershipProcess ImprovementManagementLeadershipSenior Stakeholder ManagementTco ReductionIntegrationFinancial ServicesRelationship ManagementPerformance ManagementChange ManagementAnalysisComputer HardwareStrategyBusiness Relationship ManagementBusiness Process Improvement
ABOUT EDWIN FU
Senior Manager, Enterprise Global Delivery Program at TD
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