Phil Spadaro
Data driven customer centric leader. Mentor and employee champion.
- Role
- Delivery Director at Emids
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Phil Spadaro
As the Delivery Director at Emids, my focus is on leading several software delivery…
Experience
Delivery Director
Jun 2022 — Present · FL, US
Presently responsible for leading multiple international software delivery teams across concurrent projects and accounts (domestic and international). Oversight of revenue and management of project engagements, while developing and managing processes for NPS feedback, CSAT program, and analysis of common themes for improvement.• Led multiple software delivery teams across concurrent projects and accounts with up to 50 people in global teams.• Developed and managed processes for NPS feedback, CSAT program, and improvement analysis.
Education
Florida Atlantic University
Bachelor of Business Administration (BBA), Management Information Systems, Information Security
2006 — 2010
Skills
- Sql
- Linux
- Network Security
- Ultipro
- Mentoring
- Employee Training
- Security
- Process Improvement
- Citrix
- Public Speaking
- Recruitment
- Onboarding
- Uta
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