Faizan Shaikh
IT Professional & Small Business Consultant
- Role
- Information Technology Operations Support at City and County of San Francisco
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Faizan Shaikh
Dynamic and results-driven professional with extensive experience as an Independent Owner specializing in Traffic and Construction Safety. With a versatile background spanning Information Technology, IT Security, System Administration, Infrastructure Management, Operating Systems, Retail, Sales, Event Management, and Web Development (HTML), I bring a unique blend of technical expertise and leadership to every endeavor. My educational foundation in Computer and Information Sciences, earned through rigorous studies at Foothill College and the Google IT Coursera program, equips me with cutting-edge skills to navigate and innovate in today\'s fast-paced digital landscape. Passionate about leveraging technology to solve challenges, optimize operations, and drive business growth, I thrive in collaborative environments that value teamwork and innovation. Whether managing complex IT systems, ensuring safety in construction zones, or orchestrating seamless events, I am committed to delivering excellence and fostering sustainable success. Let\'s connect and explore how we can achieve impactful outcomes together!
Experience
Information Technology Operations Support
City and County of San Francisco
Jan 2024 — Present · San Francisco, CA, US
Experienced IT Operations Support Specialist with a strong background in troubleshooting and managing diverse systems, including Microsoft 365, Adobe software, and city-specific platforms like Accela. Adept at collaborating with the Department of IT in San Francisco to resolve issues, facilitate meetings, and administer critical functions. Successfully supported a department handling both public and private sector operations, ensuring seamless troubleshooting, planning, and system optimization for over users. Delivered a 95%+ ticket resolution success rate, demonstrating efficiency, technical expertise, and a commitment to excellence in IT support.
Education
Foothill College
IT Fundementals, Computer and Information Sciences and Support Services
2015 — 2016
College of San Mateo
Transfer, Computer Science
2013 — 2015
Year Up Bay Area
Computer/Information Technology Administration and Management
2015 — 2016
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