Felipe Scarpelli
Product Manager, Cloud Services @Tucows
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WORK HISTORY
Product Manager, Cloud Services @Tucows
Toronto, ON, CA
Own end-to-end strategy for a new cloud hosting platform, defining vision and aligning pricing, packaging, cost structure, and roadmap priorities to customer needs and business goals.• Launched closed beta in early 2025, enrolling 100+ resellers across 11 beta releases, and used customer feedback to shape a phase-two relaunch ahead of open beta.• Applied experience across support, sales, marketing, and analytics to shape product priorities, onboarding improvements, packaging decisions, and beta feedback loops.• Defined hosting success targets based on business OKRs and communicated progress, risks, and launch readiness to executives, leadership, and key stakeholders.• Quickly stabilized delivery for a previously delayed roadmap, leading a cross-functional team and reducing feature completion time by roughly 30%, while improving release predictability.• Built the beta program structure, including feedback channels, documentation, and release cadence, creating a repeatable process for collecting and acting on customer input.
EDUCATION
Ryerson University
Honours Bachelor of Fine Arts, Image Arts - New Media
Canadian Marketing Association
Certificate, Digital Marketing Strategy
University of Toronto
Certificate, Brand Management
Brainstation
Certificate, Data Analytics
Metalworks Institute
Honours College Degree, Audio Production & Engineering
Seneca Polytechnic
Honours College Degree, Digital Media Production
FAAP - Fundação Armando Alvares Penteado
Broadcasting
SKILLS
ABOUT FELIPE SCARPELLI
Product Manager with 15+ years of experience across cloud, hosting, and domains, combining product strategy with hands-on expertise in sales, support, marketing, analytics, and go-to-market execution.Track record of launching new products, setting business targets, improving delivery performance, identifying business opportunities, and turning customer, commercial, and operational insights into decisions that drive growth.This cross-functional perspective translates into faster ramp-up, stronger decision-making, and closer alignment between customer needs, product execution, and business results. I’m especially drawn to products that simplify complexity, drive growth, and create better experiences.I also bring an entrepreneurial and creative background, along with more than a decade of interest in blockchain and open web technologies. This keeps me focused on building products that lower barriers, create opportunity, and solve real problems.Outside of work, I play music, train for triathlons, grow food in the backyard, and spend time exploring family history through genealogy research.
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