Frank Sanyamandwe
Strategic Operations Leader | 15+ Years Driving Scalable Growth in Healthcare, Pharmacy & Logistics | Expert in Process Optimization, KPI Accountability & Operational Excellence
- Role
- Operations Manager at Empower Pharmacy
- Location
- Richmond, TX, US
- LinkedIn followers
- 500 followers
About Frank Sanyamandwe
Strategic, results-driven, and people-focused — I bring over 15 years of experience…
Experience
Operations Manager
Apr 2023 — Present · Houston, TX, US
Lead and develop a large, multidisciplinary team within a high-volume pharmacy operation, spanning inventory management, training, customer service, and dispensing functions, with direct oversight of frontline leaders to drive performance, compliance, and continuous improvement.• Drive workflow optimization by implementing KPIs, streamlining processes, and enhancing productivity—resulting in measurable performance gains and improved staffing alignment.• Manage strategic workforce planning to scale operations from 100 to 150+ employees while maintaining service quality, regulatory compliance, and team engagement.• Establish accountability frameworks and continuous feedback loops to ensure high performance, policy adherence, and staff development.• Collaborate cross-functionally with executive leadership, IT, and HR to align operations with business goals and swiftly resolve systemic challenges.• Design and implement training programs that support technician onboarding, upskilling, and leadership development in a high-volume environment.• Ensure compliance with all pharmacy regulations and quality standards to deliver timely, accurate, and affordable medication services.
Education
University of Houston-Downtown
Bachelor of Science - BS
Skills
- Project Management
- Project Planning
- Team Leadership
- Sales
- Manufacturing
- Microsoft Excel
- Software Documentation
- Budgeting
- Budgets
- Surgical Instruments
- Account Management
- Sales Operations
- Customer Service
- Logistics
- Customer Satisfaction
- Purchasing
- Process Improvement
- Problem Solving
- Operations Management
- Analysis
- Teamwork
- Supervisory Skills
- Management
- Team Building
- Supply Chain Management
- Process Scheduler
- Cross-Functional Team Leadership
- Logistics Management
- Procurement
- Marketing Strategy
- Leadership
- Healthcare
- Business Process Improvement
- Forecasting
- Contract Management
- Continuous Improvement
- Biomedical Engineering
- Inventory Management
- Strategic Planning
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