Eric Fries

About Eric Fries

I am a proven leader with over 16 years of quality management experience in a variety of technical and manufacturing environments with a career trajectory that has been marked by rapid growth due to a strong drive and continued personal development. Extensive experience in building, managing, and mentoring multi-cultural, cross-functional teams from different regions. Demonstrated expertise in consistently delivering results by leveraging continuous improvement tools, Six Sigma methods, and process improvement initiatives. Ready to elevate enterprise strategy, enhance business, accelerate revenue growth, and maximize profits to boost stakeholder and customer satisfaction.Selected accomplishment • Improved and advanced all aspects of planning, developing, and executing quality assurance policies, programs, and initiatives for a large global Fortune company. • Reorganized corporate quality group to create a leadership team that aligned with corporate quality objectives.• Created a customer-focused quality culture focusing on reducing defects while engaging all levels of an organization.• Experienced Six Sigma Black Belt that has completed numerous projects with multimillion dollars in savings. Mentored and coached other professionals in the Six Sigma journeys. Skills• Strategic Planning • Quality Improvements• Performance Improvement • Problem-Solving• Root Cause Analysis• Risk Management • Lean Manufacturing Concepts • Effective Communication• Process Optimization• Statistical Tools• Project Management • Data Analysis • Change Management • International Management• Data Analysis

Experience

1. Director of Quality and Product Development

   World Centric

   Jul 2025 — Present

   Promoted to Director of Quality and Product Development at a fast-growing sustainable packaging manufacturer, reporting directly to the CEO. Lead both quality and product development teams to drive right-first-time new product launches and support rapid growth. Spearheaded the rollout of a modern Quality Management System, boosting efficiency and sharpening focus on corrective and preventive actions. Established performance metrics and scorecards to track internal processes and supplier performance, fueling continuous improvement. Leveraging my engineering background, I develop customer-focused, first-to-market products using innovative materials to enhance durability and performance.

Education

• University of Dayton

  BE, Mechanical Engineering

  2003 — 2007

• Baldwin Wallace University

  Master of Business Administration - MBA, Business Administration and Management, General

  2019 — 2021