Katy Friedman

Experience

1. Senior Application Engineer

   Applied Control

   Oct 2021 — Present · Seattle, WA, US

   Provide excellent day-to-day as well as project-related technical and sales support to top company MVCs and engineering contractors, primarily in the upstream, midstream, and refining industries. • Train and mentor new hires and peers on technical topics, best practices, and general sales acumen. • Serve as Quotations representative for ERP SME Team internally recommending and implementing system enhancements while externally collaborating with the impact partner network on joint initiatives.• Co-led the cross-departmental Quote Standardization team to establish a standard of best practices and elevate customer service levels across the entire inside sales organization.• Co-led the solution testing, work process creation, inter-company collaboration, and end-user training for IFS as a quoting tool for the inside sales team while balancing primary role responsibilities.• Led the inside sales initiative for the implementation of a CRM across the sales team.

Education

• Saint Louis University-Madrid

  Study Abroad

  2009 — 2009

• Lafayette College

  B.S. / B.A., Chemical Engineering / International Studies

  2007 — 2011

Skills

• Process Simulation
• Microsoft Office
• Microsoft Excel
• Materials
• Project Management
• Autocad
• Thermodynamics
• Plant Operations
• Project Engineering
• Root Cause Analysis
• R&D
• Chemical Engineering
• Research
• Gas
• Chemistry
• Aspen Plus
• Factory
• Presentations