Fredi Hein

WORK HISTORY

EDUCATION

SKILLS

ABOUT FREDI HEIN

With over 13 years of experience in SaaS sales and account management, currently serving as a New Business Account Executive at Twilio, a leading cloud communications platform. Specializing in workflow management and artificial intelligence (AI), with a focus on empowering organizations to deliver personalized, real-time customer interactions at scale. Dedicated to helping businesses unify communications and leverage customer data to create seamless and intelligent experiences. Previous roles include Enterprise Account Executive at Twilio Segment, where the focus was on customer data platform solutions, and Senior Account Manager at Hyland UK & Ireland, delivering enterprise content management solutions across diverse industries. Skilled in leveraging advanced technology to drive efficiency and personalized outcomes, with a commitment to building strong B2B relationships.My work focuses on collaborating with organizations to enhance their data strategies, ensuring seamless integration and activation of customer information across multiple sources. Through a commitment to driving efficiency and personalized outcomes, I help clients unlock the full potential of their customer data to achieve business goals.With over a decade of experience in account management and direct sales, my core competencies include B2B relationship-building, enterprise content management (ECM), and a passion for delivering cloud-ready, scalable solutions to diverse industries such as retail, financial services, and manufacturing. I\'m trained in MEDDPICC, Challenger Sales, Sandler and DISC sales methodologies. I am a native German speaker and have been living in the UK since 8 years. I am an experienced user of Salesforce CRM and sales pipeline generating tools such as Outreach, ZoomInfo, 6Sense, complexity etc.