Fred Spragg

About Fred Spragg

I’m a senior data professional with a strong foundation in program and project leadership (PMP Certified), paired with deep expertise in business intelligence, performance analytics, and KPI design. My work empowers engineering and operations teams to measure effectiveness, identify trends, and drive continuous improvement.I design and manage end-to-end reporting systems using tools like Tableau, Power BI, KNIME, and Excel. From building production scorecards and SLA trackers to automating multi-source ETL pipelines, I ensure that data doesn’t just inform — it leads.With years of experience delivering high-impact initiatives in fast-paced environments, I bring a structured, results-oriented approach to analytics. I’m just as comfortable translating strategic goals into measurable metrics as I am collaborating with stakeholders to drive data-informed decisions.

Experience

1. Senior Program Project Manager - Data & Reporting Lead, Construction Design

   Cox Communications

   Mar 2024 — Present · Atlanta, GA, US

   Although my title is Senior Program Manager, I serve as the de facto Senior Data Analyst for the Construction Design organization. I lead data strategy, KPI development, dashboarding, and analytics for operational performance and productivity across engineering and design teams.Developed Tableau and Power BI dashboards tracking SLA, hourly production, and performance trends across 100+ employees.Built automated ETL pipelines in KNIME integrating Airtable, Excel, and SQL queries of multiple system-level data sourcesDesigned team performance scorecards with Z-score normalization and KPI thresholdsCreated SLA tracking tools to monitor compliance, identify bottlenecks, and improve workflow efficiencyPartnered with leadership to align reporting metrics to strategic prioritiesCollaborated with data engineering teams to improve data accessibility, streamline sources, and validate data integrityDelivered insights that reshaped team reviews, resource allocation, and performance incentives

Education

• Georgia Institute of Technology

  Master of Science - MS, Analytics

• University of Phoenix

  Bachelor of Science in Business, Business Administration

• Iowa State University

  Master's Degree, Human Computer Interaction

• Iowa State University

  Graduate Certificate, Human Computer Interaction

Skills

• Process Improvement
• Project Management
• Gis
• Telecommunications
• Troubleshooting
• Leadership
• Microsoft Office
• Autocad
• Contract Management
• Team Leadership
• Contract Negotiation
• Data Analysis
• Call Centers
• Access
• Account Management
• Direct Sales
• Vendor Management
• Management
• Voice Over Ip (Voip)
• Voip
• Wireless