Carl Frederic Michel

Programmer Associate Computer Applications Support @Bell

Laval, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Programmer Associate Computer Applications Support @Bell

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Automation Anywhere | RPA Developer | Streamlining Manual ProcessesAnalyse and document existing manual processesLearn how different systems operate and how to interact with them using Automation AnywhereBuild automation logic with robust exception handling and error validationTroubleshoot and debug bots to ensure reliable performanceDevelop detailed logging, monitoring, and reporting frameworksDrive continuous improvement through iterative enhancements and process optimization

EDUCATION

2001 — 2004

UQAM | Université du Québec à Montréal

Certificate (30 Credits), Computer Programming and Software Development

2011 — 2014

UQAM | Université du Québec à Montréal

Certificate (30 Credits), E-Management and E-Commerce

SKILLS

Customer ServiceMicrosoft ExcelJavaJavascriptSas Enterprise Guide Query and ReportingSsisSqlManagementLeadershipPhotoshopProject ManagementSocial MediaAdobe FireworksWeb DesignPublic SpeakingData MiningGraphic DesignPredictive DialersCustomer ExperienceData AnalysisDatabasesWordpressWeb DevelopmentJquery MobileDreamweaverIllustratorEmployee TrainingAccessExtract, Transform, Load (Etl)Strategic PlanningCall CentersVbaVisual BasicSas ProgrammingData MigrationMicrosoft Office

ABOUT CARL FREDERIC MICHEL

I help organizations eliminate operational bottlenecks by designing and deploying enterprise-grade automation solutions using Automation Anywhere, SQL Server, and advanced reporting systems.With a strong foundation in process analysis and business systems optimization, I specialize in identifying high-impact automation opportunities and delivering scalable RPA solutions that reduce manual workload, increase data accuracy, and accelerate decision-making.My core expertise includes:• End-to-end RPA lifecycle management using Automation Anywhere• Bot design, development, testing, deployment, and monitoring• Process discovery and workflow mapping for automation readiness• SQL Server development, performance tuning, and data structuring• Automated reporting, dashboards, and business intelligence support• Bridging operational teams and IT stakeholders to drive adoptionI focus on measurable outcomes, including significant reductions in manual processing time, improved compliance, and increased operational scalability.Now expanding into AI-driven automation to evolve rule-based bots into more adaptive, intelligent systems.

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Carl Frederic Michel — Programmer Associate Computer Applications Support at Bell in Laval, QC, CA | Unifers