Fred Francese
Director, Global Services Sales
- Role
- Director, Global Services Sales at NiCE
- Location
- Greensburg, PA, US
- LinkedIn followers
- 500 followers
About Fred Francese
Multi-year award winning Global Services Sales Leader with over 25 years of experience in Contact Center technology and operations, enterprise software, strategic consulting and professional services. Proven track record of selling value add and strategic services; providing outstanding customer support resulting in customer satisfaction, loyalty, retention and growth. Highly experienced with sales of Professional and Consulting Services, enabling customers to gain meaningful use and a higher ROI on outcome based services solutions. Specialties:+ Transformation and Effortless Experience+ Services Sales+ Managed Services+ Customer Advocacy+ Project Management Delivery and Methodology+ Contact Center Process and Workflows+ Customer-Focused Process Improvements+ Communication-Relationship Building
Experience
Director, Global Services Sales
Jan 2024 — Present · Greensburg, PA, US
Leading a Team of winning Global Sales Executives that position cutting edge Business and Strategic Consulting Services that set NICE apart of the competition. We craft a Value Realization Service tailored to fit our customers needs and exceed their business objectives. We combine NICE VRS and Business Transformation Services with our NICE solutions to provide an effortless experience and high employee and customer satisfaction.
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