Frederick Sullivan
Oit Field Service Engineer @Salient Crgt
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WORK HISTORY
Oit Field Service Engineer @Salient Crgt
The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk. The Field Engineer is responsible for resolving customer affecting technical issues in a timely fashion in order to maintain customer satisfactions. Position Responsibilities: • Deskside Support which includes • Provide on-site support for deployment and security remediation functions • Gather analyze, and report end-user support trends •…
SKILLS
ABOUT FREDERICK SULLIVAN
SKILLS Customer Service and Retention Management Skills Communication and…
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