Frederick Agustin

Experience

1. Regional Independent Retailers Sales Manager

   Incrediwear

   Feb 2023 — Present · Chico, CA, US

   Operating as the lead point of contact for any and all matters specific to your accounts*Building and maintaining strong, long-lasting customer relationships*Working cross functionally with sales, implementations and product to ensure overall client success*Ensure the timely and successful delivery of our solutions according to customer needs and objectives*Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders*Prepare manage and execute quarterly business reviews with each customer*Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)*Prepare reports on account status*Collaborate with sales team to identify and grow opportunities within territory*Assist with challenging client requests or issue escalations as needed*Provide additional support and/or reporting to clients as needed•Work side by side with General Manager, Sales and Marketing teams to prioritize accounts the focus on selling efforts based on potential growth and strategic values• Ensure that the Customer Success Team develops and maintains a deep understanding of Incrediwear products• Ensure that a plan is in place with each existing customer for product set-up, training and co-marketing programs