Frederic Steppat

Customer Relationship Management (Crm) @Move Republic Gmbh

Hamburg, DE

I\'m excited to share my professional advancement from Customer Success Service Manager to CRM Manager.In my new role, I am responsible for managing over 40 clients, while continuing to passionately encourage people to lead more active and healthier lifestyles.With many years of experience in customer service and a strong ability to foster long-term client relationships, I bring solid expertise in CRM strategy, data analysis, and process optimization. I firmly believe that strong customer engagement and personalized support are key to success. That’s why I’m committed to developing tailored solutions that meet the needs of our clients while promoting their well-being.Empathy, strong communication skills, and problem-solving abilities are especially important to me. These qualities enable me to understand my clients’ challenges and support them in achieving their goals.I look forward to contributing even more in my new role and working with my team to explore innovative approaches to customer retention and development.

Deutsche Hochschule für Prävention und Gesundheitsmanagement

Master of Arts - MA, Prevention and Health Management

Deutsche Hochschule für Prävention und Gesundheitsmanagement

Bachelor of Arts - BA, Fitness Economy