Freddy Khalil
Business Analyst @Desjardins
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WORK HISTORY
Business Analyst @Desjardins
Montreal, QC, CA
Partnering with stakeholders to gather, document, and analyze business requirements. • Collaborating with UX/UI teams to design intuitive, member-focused solutions. • Supporting initiatives in payments and ISO 20022. • Contributing to a strategic initiative on the main banking application, enhancing functionality and user experience. • Performing impact analysis and ensuring alignment with business objectives. • Working with cross-functional teams to deliver efficient and scalable solutions. • Creating tools and resources for the BA community, including a cheat sheet for Business Analysts and a guide on preparing Proof of Concept (POC). • Coaching and onboarding new team members to support their integration and growth.
EDUCATION
Université de Montréal - HEC Montréal
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USEK
Bachelor of Business Administration (BBA), Finance, General
Université Laval
Certification universitaire en analyse d'affaires et conseil stratégique, Management Information Systems, General
Holy Spirit University of Kaslik - USEK
Master of Business Administration (MBA), Business Administration and Management, General
ABOUT FREDDY KHALIL
Results-driven Business Analyst with over 10 years of experience in the financial services sector, currently contributing to Desjardins. Specializes in payments, operational risk, compliance solutions (AML, FATCA, CRS), card management systems, and digital banking platforms. Demonstrates expertise in business process optimization, requirements gathering, functional testing, and delivering solutions that align with organizational goals.At Desjardins, collaborates with cross-functional and UX/UI teams to enhance financial solutions, streamline digital banking operations, and contribute to strategic initiatives on the main banking application. Leads team knowledge-sharing initiatives, including coaching newcomers and creating tools such as BA cheat sheets and POC guides.Passionate about leveraging analytical skills, stakeholder collaboration, and project coordination to navigate complex challenges. Dedicated to fostering digital transformation and delivering seamless, client-focused technology solutions.
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