Freddie Branch

Inside Sales Support Representative

Role: Freddie Branch - Sales Support Representative at Ferguson
Location: Richmond, VA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Freddie Branch

Engaging with customers is my passion, as is working hand in hand with business…

Experience

Freddie Branch - Sales Support Representative
Ferguson
Nov 2024 — Present · Richmond, VA, US
Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needsProviding hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehousePresents job quotes and provides accurate pricing and inventory information to customersUses customer relationship management (CRM) system and phone system effectivelyWorks together with Sales associates to provide outstanding customer service for both existing and prospective customersMay be responsible for providing back-up driver duties and responsibilities

Education

Greensboro College
Psychology
2012 — 2013
John Tyler Community College
Associate’s Degree, General Studies
2014 — 2020

Skills

Ms Dynamics 365
Business Development
Sales Process
Cloud Computing
Salesforce.com
Pre-Sales
Solution Selling
Contact Centers
Customer Satisfaction
Crm
Microsoft Crm
Support
Mscrm Omni Channel
Cti
Unified Service Desk
Social Media
Microsoft Office
Sales
Account Management
Strategy
Marketing
Public Speaking
Customer Relationship Management (Crm)
Leadership
Sap Omni-Channel
Enterprise Software
Customer Service
Management
Communication
Integration
Social Media Marketing
Sap Crm Integration

Contact information

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Work email
•••••@bit.ly
Personal email
•••••@•••••.com
Direct dial
+18•••••••33

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Freddie Branch

Experience

Freddie Branch - Sales Support Representative

Education

Greensboro College

John Tyler Community College

Skills

Find verified contacts for anyone on LinkedIn