Freddie A.

About Freddie A.

I am a seasoned Risk and Fraud Analyst with over 10 years of experience in fraud mitigation, payments operations, and risk strategy across fintech, retail, and telecommunications. Recognized for demonstrating a natural aptitude for detecting and resolving fraud schemes, as well as for creating SOPs and cross-functional workflows, I have a verifiable history of safeguarding institutional transactions and driving operational resilience. Professional focal points include payment operations and reconciliation, fraud prevention and risk analysis, KYB/KYC compliance, PCI standards, SQL and data analytics, chargeback management, loss prevention, and customer solutions. Currently, I am a Senior Risk Analyst with BILL, where I develop and maintain SOPs for new partnerships, generate daily fraud trend reports for executives and bank partners, and serve as the primary point of contact for external partners. I also lead training initiatives for teammates, triage complex escalations, and have successfully dismantled a major fraud ring that prevented losses in the hundreds of thousands of dollars. In addition, I partner with Legal, Compliance, and Risk Strategy teams to ensure workflows meet regulatory requirements and operational goals.Colleagues describe me as a driven, analytical, and collaborative professional who can be relied upon to deliver high-quality, risk-aware solutions under pressure.I am interested in connecting with other professionals in fraud prevention, payments, and risk operations. Please feel free to reach out through this profile to connect.

Experience

1. Senior Risk Analyst

   BILL

   Sep 2024 — Present · Draper, UT, US

   Design, document, and maintain detailed standard operating procedures (SOPs) to ensure new partnerships are onboarded with consistent risk and compliance protocols in place. Produce daily fraud prevention and risk trend reports for senior management and banking partners to deliver actionable insights that informed executive-level decision-making. Serve as primary point of escalation for external bank partners which involves maintaining strong working relationships and ensuring rapid resolution of critical payment and fraud issues. Partner cross-functionally with Legal, Compliance, Risk Strategy, and external stakeholders to align fraud monitoring and risk practices with regulatory expectations. Lead training and coaching initiatives for team members, equipping colleagues with knowledge of new processes and enhancing overall departmental capability. Triage complex cases and escalate issues appropriately with a focus on ensuring operational efficiency while minimizing delays in fraud investigations. Strengthen BILL’s reputation with banking partners by serving as a trusted liaison during fraud escalations. Drive risk process improvements that contributed directly to operational resilience and financial savings. Key Achievements -Conducted proactive investigations that identify and dismantle a coordinated fraud ring, preventing losses estimated in the hundreds of thousands of dollars. Supported fraud recovery efforts through collaborative engagement with financial partners, assisting in the retrieval of tens of thousands of dollars in losses.