Fred Wyatt
Director of BPO/Client Success Retention Operations - Optimum West Region
- Role
- Director of Bpo Client Success Customer Retention - West Region at Optimum
- Location
- Tyler, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Fred Wyatt
Experienced Customer Director with a demonstrated history of working in the…
Experience
Director of Bpo Client Success Customer Retention - West Region
Mar 2023 — Present · Tyler, TX, US
Skills
- Telephony
- Vendor Management
- Loss Prevention
- Profit
- Call Centers
- Leadership Development
- Troubleshooting
- Management
- Team Leadership
- Sales Force Development
- Telecommunications
- Training
- Hiring
- Contact Centers
- Profit Margins
- Customer Service
- Customer Experience
- Technical Support
- Leadership
- Customer Retention
- Trend Forecasting
- Retail
- Employee Training
- Sales
- Gross Margin
- Inventory Management
- Mobile Devices
- Customer Satisfaction
- Recruiting
- Team Building
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