Fred Engmann
Supervisor, Customer Experience-SCOE
- Role
- Cae Acquisition Sales - Coe at Comcast
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Fred Engmann
Leader & Strategic Thinker • 25+ Years of leadership success in Retail, IT and Telecom Industry • Sales & Business Development Expert • Experienced Six Sigma, Process Improvement & Total Quality Management (TQM) Practitioner • Experience in Business Network Growth • Customer Advocate & Net Promoter Score (NPS) Strategist • Talent Management, Career Development & Sales Coach • People Person, Compassionate & High Emotional Intelligence • Goal & Results-Oriented
Experience
Cae Acquisition Sales - Coe
May 2019 — Present · Fife, WA, US
Center of Excellence (COE) Team Lead; Customer Acquisition, Sales Operations and Proactive Solutions. Sales, Account Review, Equipment Activation and Support. Mobile Technology Solutions and NPS advocate. Average quota achievement 130% with focused delivery of 100% customer satisfaction.
Education
University of Washington - Michael G. Foster School of Business
Executive MBA-Executive Development Program, Business & Strategic Leadership
2007 — 2008
University of Phoenix
Diploma, Six Sigma - Green Belt Certification
2006 — 2007
Achimota School & Labone Secondary School
Diploma, General Studies
1981 — 1990
University of Ghana
Bachelor's Degree (Institute of Professional Studies - IPS), Business Administration and Management, General
1990 — 1994
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