Frances Rivera
Passionate HR professional with a knack for turning challenges into success stories. I believe in crafting teams that exceed company goals! Contact me to bring a smile to your team\'s success journey.😊 #HRInnovator
- Role
- Branch Manager at Labor Staffing, Inc
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Frances Rivera
Experienced Human Resources leader specializing in strategic negotiation, talent development, and client satisfaction. As the Branch Manager at Labor Staffing, Inc, I successfully negotiate B2B contracts, drive proactive business growth, and exceed Key Performance Indicators. Achieved a 4.9 Google review rating with over 20 personal mentions for exceptional customer service and processing. In previous roles, I streamlined operations as an Office and HR Manager, showcasing expertise in talent development and engagement. Founded Fran eWealth, LLC, with the dream to connect individuals to their long term goals thru mentorship and consultation. As a Clinical/Family Support Worker Supervisor at Orlando Health, I managed teams, engaged stakeholders, and implemented client-centered approaches. In impactful roles at City Year, I drove strong company culture with focus on DEI, inclusion, fundraising, resource development, and built sustainable partnerships. Now seeking new opportunities to leverage my skills in strategic sales negotiation, talent development, and employee/client satisfaction. Let\'s connect and explore how my experience can contribute to your team\'s success.
Experience
Branch Manager
Oct 2023 — Present · Orlando, FL, US
Strategic Negotiation: Successfully negotiate B2B contracts, achieving favorable terms for direct placement, temp-to-hire, and temporary staffed employees.Industry Expertise: Specialize in working with businesses to build up internal retention. Positions filled cover a variety of industries including hospitality, general labor, construction, customer service, and warehouse sectors, addressing client needs with market insights.Proactive Business Growth: Drive sales growth through targeted cold calling and lead discovery, consistently identifying new opportunities and cultivating business relationships.Exceptional CRM Management: Optimize workflow using CRMs (Copper, ZoomInfo, Salesforce, LinkedIn, Zip Recruiter), gathering key insights for strategic decision-making.Team Leadership: Led a high-performance team to exceed sales targets, fostering a collaborative and results-driven work environment driving over 20% growth in the last quarterWorkers\' Compensation Management: Effectively manage workers\' compensation claims, ensuring compliance and a smooth resolution process.Market Expansion: Identify and pursue open opportunities for market expansion thru open job positions, resulting in increased revenue and a broader industry presence.Data-Driven Results: Utilize data analytics for informed decision-making, streamlining processes and enhancing operational efficiency.Innovation and Adaptability: Implement innovative approaches and demonstrated adaptability to industry changes.Achievements:Client Satisfaction: Maintain a 4.9 Google review rate for over a year, highlighting commitment to exceptional service.Efficient Talent Placement: Filled over 90% of job orders within 45 minutes, showcasing efficiency in talent acquisition and placement.Marriott Authorized Vendor - SAP Fieldglass / Workrecords clientNoted accounts: Marriott Orlando World Center, Rosen Hotels and Resorts, Vista Cay Resorts, The Loving Company
Education
University of Florida
Bachelor’s Degree, Criminology and Law
2004 — 2008
Hillsborough College
Paralegal Advanced Technical Certificate
2009 — 2010
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