Franziska Riedel

Team Lead Market Research & Customer Satisfaction @Zalando

Berlin, DE

Currently I am leading the Market Research & Customer Satisfaction team at Zalando Lounge, where we coordinate and execute end-to-end market and user research projects across departments to enable customer focused and data driven decision making.I also love teaching R and Python in Zalando\'s own internal training program and support the sharing of knowledge and skills across the company.

Leipzig University

Bachelor of Science (B.Sc.), Psychology

Freie Universität Berlin

Master of Science (M.Sc.), Economic Psychology

University of Warsaw

Psychology, Marketing