Efren Mendoza

Inside Sales Specialist Iii @NCR Atleos

CPC President\'s Club - Top Sales Rep Banking - APAC 2021 • CPC President\'s Club Awardee • 3rd Time Century Point Club Awardee (NCR\'s global award for recognizing sales excellence • Consistent Top Seller (20••••23) • Lead & manage the project for Managed Service opportunities in APAC • Lead generation through LinkedIn Sales Navigator to find new clients & revenue sources • Analyze and validate accounts and opportunities • Make billing details & create SOM requests to bill the clients • Check for back-billing & uncover missing entitlements opportunities to increase revenue • Draft proposals, validate Terms & Conditions, and review contracts with Legal Team\'s advice • Proofread the final drafted proposals & contracts\' addendums and amendments • Negotiate with the clients for the renewals of their services\' maintenance & support • Add Billing & Shipping address in CWEB tool to general bill-to-codes & ship-to-codes • Create opportunities in Salesforce to easily review Sales Funnel & Outlook • Upsell any products and services to existing clients to generate more revenues • Extract clients\' data through the EDW Query tool and scrutinize products, services, and contracts • Review the Asset List in the MACC tool to check accounts entitled HW & SW products • Email marketing campaign strategy & management through mail merge • Analyze and create a high-level report related to performance and quota achievement • Clients\' point of contact for any bill & service related concerns and complaints • Provide excellent customer service to clients to gain their trust and loyalty to our company • Find solutions to clients\' problems