Frantzline Saint Charles

Eemr @Emory Healthcare

Maintain patients satisfaction rate of 98%• Handle an average of 60 inbounds calls per day• Manage and coordinate multiple projects while ensuring timely completion and remaining adaptable and exible.• Resolve discrepancies between paper-based medical records and electronic versions within EHR system.• Develop excellent organizational skills through filling and maintenance of medical records.• Utilize computer systems to store, retrieve, and analyze patient health information.• Collaborate with clinical staf to resolve issues relating to proper documentation in the medical record.• Act as a resource person on questions related to medical terminology, documents type and troubleshooting.• Conduct quality assurance activities to ensure compliance with HIPAA regulations and maintain a 99% accuracy on patients charts.