Frano Sain

President @Hero Response

Toronto, ON, CA

Cleaner. Cheaper. Faster.Not just restoring properties — restoring lives.When I started Hero Response, there wasn’t a big team or fancy systems — just the work and a vision todo things differently in property restoration. I’ve worn every hat in this business: from field technician responding to emergencies, to writing estimates,managing crews, working directly with adjusters, and growing the company across Canada. That hands-on experience gave me a deep understanding of where traditional restoration falls short — and what ittakes to raise the bar.Hero Response is a tech-enabled, adjuster-first restoration service — built for speed, consistency,visibility, and alignment with insurer and ESG priorities. We focus on operational discipline, transparentcommunication, and delivering real results for claims teams and policyholders.What drives me is simple: building something innovative, doing it with integrity, and leading a team thatbrings heart and hustle to every claim.