Frank Liu
Product Lead at Shopify
- Role
- Product Lead at Shopify
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Frank Liu
Product manager with a passion for building world-class products and mobile experiences. A history of delivering products at Shopify, Samsung, Intuit, and Microsoft in the areas of e-commerce, mobile applications, payments, augmented reality, chatbots, marketplaces, and more.
Experience
Product Lead
May 2020 — Present
Payment Vaulting: Launched Store Vault for migrating, vaulting, and managing payment methods, unblocking $7B+ GMV and solving Shopify’s top enterprise sales blocker. Supported PCI-compliant one-time payment migrations and token-based subscription migrations from Stripe, Adyen, Braintree, and PayPal.Product Leadership: Led product and roadmap alignment across 6+ orgs including Checkout, Identity, Customer Accounts, Subscriptions, Payment Services, and Headless Commerce to deliver a coordinated Store Vault launch. Advised 15+ enterprise merchants on migration strategy, paid custom builds, and replatforming to Shopify.Auctioning: Launched Shopify Bids, enabling narrative-driven auctions adopted by 75+ merchants across 500+ events and capturing a niche in celebrity, NFT, and specialty retail.Admin & API Enhancements: Automated multi-store operations through Store Copy, Bulk Mutation APIs, and Multi-Admin APIs, reducing merchant setup time 95% and increasing new stores creation 60%.Amazon Partnership: Partnered with Amazon to launch Shopify × Buy with Prime, optimizing performance and experimentation frameworks to improve load time and conversion rate.Mentorship: Mentored 20+ APMs and college clinic interns, guiding projects across remote collaboration, virtual reality e-commerce, retail point-of-sale, and AI gift recommendations.
Education
Harvey Mudd College
B.S., Computer Science and Economics
Skills
- Front-End Development
- Data Visualization
- Computer Science
- C#
- Mobile Devices
- Java
- Arduino
- Market Research
- Business Intelligence
- Start-Ups
- Javascript
- Social Media
- Software Development
- Python
- Latex
- Product Development
- Usability Testing
- Program Management
- Css
- Research
- Jira
- Mobile Applications
- C++
- Wearables
- User Experience
- Android Development
- Product Management
- Tennis
- Html
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