Franky Caceres
Global CSM Team Guru
- Role
- Global Customer Success Manager at 羅技
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Franky Caceres
Customer success management leader, with over 10 years of progressive experience in devising and implementing client relationship-focused strategies. A deep-rooted passion for a creative methodology to enhance the client\'s experience, blueprint then deliver tailored client solutions and maintain client loyalty through increased, pertinent product adoption.
Experience
Global Customer Success Manager
Apr 2024 — Present
Education
University of Maryland
Bachelor of Science - BS, Industrial and Organizational Psychology
University of Maryland - Robert H. Smith School of Business
Master of Business Administration (M.B.A.), Strategy and Operations
2015
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