Frank Schaedler
Manager, Customer Care & after Sales Management @Smiths Detection
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WORK HISTORY
Manager, Customer Care & after Sales Management @Smiths Detection
Wiesbaden, DE
In charge for the commercial After Sales service support, heading the Customer Care Center and Service Project Management Team for NE EMEA.
EDUCATION
Fachhochschule Wiesbaden
Dipl.-Ing., Telecommunications
SKILLS
ABOUT FRANK SCHAEDLER
Senior Executive with more than 20 years professional experience and strong background in the Telecoms industry. Proven track record in managing customer projects as well as successfully leading teams of Project Managers. Strong focus on meeting customer requirements paired with extensive experience in all aspects of Customer Operations. Good organizational and interpersonal skills.Specialties: mobile communication networks, voice & data services, project management, bid management, contract negotiations, order processing, process re-engineering, man management, building and integrating teams
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