Frank Quintero

About Frank Quintero

My entire professional career has been spent ensuring that retail leaders maximize the efforts of the frontline teams they serve. I have been privileged in my career to leverage cutting edge facilitation techniques and workshops to make a meaningful impact in the development of the teams I have served. My end goal has always been to help employees be the best possible version of themselves so that they and the company they work for can maximize their impact. I have had the opportunity to manage multiple clients, states, and lines of business in the betterment of performance and attainment.I am a firm believer that in order to make a meaningful change in your organization you must first look at changing the behaviors inside that organization. A change in the right behaviors has always had a positive impact on performance. I have been blessed to have achieved outstanding results both in my individual performance and with the clients I have supported. Most of all, I have tried to live out my professional experiences from the position of a servant leader. Serving others has always paid off in more ways that I can describe. Investing in people is the only investment worth making.

Experience

1. Manager, Account Development

   American Express

   Oct 2024 — Present · CA, US

   The Field Account Development Dedicated Manager sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small & Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of success for this Manager will be portfolio level account retention and volume growth.

Education

• Marylhurst University

  Master of Business Administration (M.B.A.), Marketing

• Saint Mary's College of California

  Bachelor of Arts, Business Administration and Management, General

  2003 — 2009

• Colorado State University

  Bachelor of Science - BS, Human Resource Management