Frank Pittman
- Role
- Service Renewal Manager at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Frank Pittman
Results-driven Account Executive highly regarded for more than 15 years of experience…
Experience
Service Renewal Manager
Apr 2019 — Present
As a Service Renewal Manager at Cisco, I serve as the primary point of contact for Cisco\'s customers renewing their service contracts consisting of hardware, software, and license subscriptions. Throughout Kansas and Missouri, I am responsible for around 200 named commercial customers. My goal is to help customers increase the capabilities around their contracts adding value to their investment by: • Listening and working to understand our client\'s needs • Providing analysis of how IT investments could help achieve corporate goals • Articulating migration strategies from legacy contracts to enterprise agreements Additionally, I work to coordinate a team of Account Managers, Specialists, & Engineers who help orchestra the technology behind the service contracts with the customers best interest in heart. Attainment results: FY19 - 158% FY20 - 126%
Education
North Carolina State University
BA, Communications
2000 — 2004
Colorado Mountain College
Associates Arts, Business Concentration
1998 — 2000
Skills
- Budgets
- Excel
- Customer Relations
- Sales Process
- Microsoft Office
- Forecasting
- Account Management
- Supply Chain Management
- Logistics
- Purchasing
- Strategic Planning
- Team Leadership
- Procurement
- Team Building
- Webex
- Word
- Logistics Management
- Sustainability
- Business Strategy
- Customer Service
- Inside Sales
- Microsoft Excel
- Customer Satisfaction
- Sales
- Group Dynamics
- Gps
- Key Account Management
- Microsoft Word
- International Relations
- Budgeting
- Marketing Strategy
- Supply Chain
- Sales Operations
- Solution Selling
- Business Relationship Management
- Management
- People Management
- Product Marketing
- Problem Solving
- B2b
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