Lisa Franklin
Head of Client Services @Ecosurety
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WORK HISTORY
Head of Client Services @Ecosurety
City Of Bristol, GB
Ecosurety is the market leading producer responsibility compliance scheme investing in quality recycling. It works on behalf of its customers to source quality evidence and ensures they comply with the UK’s packaging regulations.Leading the Client Services Team at Ecosurety, in a maternity cover role.
EDUCATION
Harvard Business School Online
Certificate in Management Essentials
Cardiff University / Prifysgol Caerdydd
Bachelor of Science (BSc), Psychology (Hons)
The Sixth Form College, Farnborough
Psychology, Maths, Geography, Law, General Studies, English Literature
SKILLS
ABOUT LISA FRANKLIN
A driven, commercial, customer-focused management professional with proven experience of delivering results for the organisation and B2B clients. I have 10+ years\' experience in agency roles in data, market research and general insurance, focused on steering data-driven strategic decision making with clients. With a strong passion for customer success, my strengths include managing teams to deliver exemplary client value and experience, within a strong commercial framework that delivers to the organisation\'s goals. A natural relationship builder with curiosity, I proudly use my emotional intelligence to manage team members, get to the root of client needs, and generate credible, reliable interactions that deliver value.Senior leadership team experience of strategic thinking, departmental leadership, budget management and cross-functional project management.
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