Lisa Franklin

Head of Client Services @Ecosurety

Bristol, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2025 — Present

Head of Client Services @Ecosurety

View department →

City Of Bristol, GB

Ecosurety is the market leading producer responsibility compliance scheme investing in quality recycling. It works on behalf of its customers to source quality evidence and ensures they comply with the UK’s packaging regulations.Leading the Client Services Team at Ecosurety, in a maternity cover role.

EDUCATION

N/A

Harvard Business School Online

Certificate in Management Essentials

2007 — 2010

Cardiff University / Prifysgol Caerdydd

Bachelor of Science (BSc), Psychology (Hons)

2005 — 2007

The Sixth Form College, Farnborough

Psychology, Maths, Geography, Law, General Studies, English Literature

SKILLS

Quality ManagementTeam ManagementQuestionnaire DesignProject PlanningManagementCustomer SatisfactionConsumer BehaviourBusiness StrategyCustomer Relationship Management (Crm)Customer InsightResearch DesignMarket ResearchSalesforce.comCustomer RetentionCustomer ServicePowerpointMicrosoft ExcelBusiness DevelopmentQuantitative ResearchMarketing ResearchCrmProject ManagementConsumer BehaviorMarketing StrategyConsumer InsightMicrosoft WordStrategyMarket AnalysisAccount ManagementOperational EfficiencyData AnalysisOffice AdministrationMicrosoft PowerpointMarketing CommunicationsAnalysis

ABOUT LISA FRANKLIN

A driven, commercial, customer-focused management professional with proven experience of delivering results for the organisation and B2B clients. I have 10+ years\' experience in agency roles in data, market research and general insurance, focused on steering data-driven strategic decision making with clients. With a strong passion for customer success, my strengths include managing teams to deliver exemplary client value and experience, within a strong commercial framework that delivers to the organisation\'s goals. A natural relationship builder with curiosity, I proudly use my emotional intelligence to manage team members, get to the root of client needs, and generate credible, reliable interactions that deliver value.Senior leadership team experience of strategic thinking, departmental leadership, budget management and cross-functional project management.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Lisa Franklin — Head of Client Services at Ecosurety in Bristol, GB | Unifers