Franklin Guerrero

About Franklin Guerrero

With many years of experience in supervision, management, upholstery, and customer service, I will be a true benefit to any organization. My expertise lies in cultivating relationships, task - delegation, team building, conflict resolution, time management, & organizational skills. My passion for people—combined with a commitment to customer satisfaction has contributed to numerous initiatives delivering exceptional results. The positions that compose my employment & educational history have exposed me to many key facets of running and working in a healthy, prospering business environment. My experience has shown that I have effectively handled multiple responsibilities at once with the ability to communicate in various settings. Highlights of my experience include… • Maintained compliance with company policies, objectives and communication goals • Established and enforced clear goals to keep all employees on same level and working collaboratively • Identified and corrected performance and personnel issues negatively impacting team and business operations • Monitored equipment efficiency, checked materials supplies, and coordinated manpower requirements to meet expected demand • Conducted training needs assessments and provided ongoing training for staff • Handled customer complaints, resolved issues and adjusted policies to meet changing needs Additionally, I am prepared for anything that is thrown my way & I am willing to learn & expand my knowledge while facing new challenges. I am a collaborative team member who enjoys working within a team, as well as working independently to achieve goals.

Experience

1. Upholster

   De Angelis, Ltd

   Nov 2018 — Present · New York, NY, US

   Oversee & hand- craft custom upholstered furniture utilizing mastery of traditional & contemporary techniques on various furniture• Utilize vast knowledge & experience with horse hair, cotton, down, & other fiber padding materials to cover pieces to ensure client’s satisfaction• Paying close attention to detail, follow blueprints to add springs, double stuffing hand stitch, etc. needed for timely order fulfillments while maintaining accurate records & databases • Maintained compliance with company policies, objectives, & communication goals

Education

• Berkeley College

  Bachelors Degree, Business Administration and Management, General

  2010 — 2014